Terms of Use

Welcome to Aivini.se! By using our website and shopping with us, you agree to our terms of use. Here is a simple explanation of what applies.

🛒 Purchase and Ordering

– You must be at least 18 years old or have parental consent to shop
– Products are sold subject to availability. We reserve the right to refuse or modify orders in case of errors, e.g. in price or stock status
– In cases of suspected fraud or resale, we may refuse or cancel your order

💳 Prices and Payment

– Prices are listed in the chosen currency and include VAT
– Prices may be changed without notice
– Payment is made securely via our payment partners, which are displayed at checkout
– You are responsible for keeping your payment and contact details accurate

🚚 Shipping and Delivery

– Orders are normally shipped within 1–3 business days
– Shipping cost is shown at checkout before purchase
– After your order is shipped, you will receive a tracking link by email
– Always check your delivery upon receipt and contact us if there is an issue

🔁 Returns & Right of Withdrawal

– You have a 14-day right of withdrawal according to EU law, and we offer up to 30 days for returns
– Returns only apply to unused products with all tags attached in original packaging, along with receipt or order confirmation
– Return shipping costs are paid by you
– Contact info@aivini.se to receive a return shipping label and instructions

🛍 Exceptions

– Returns are not accepted for gift cards or sale/promotion items

📦 Exchanges

– Want to exchange size or color? Return the product and place a new order

More info in our Return Policy

👩⚖️ Faults, Complaints & Liability

– If you receive a faulty or damaged item, contact us and we will help you file a complaint

🔐 Personal Data

– We handle your data in accordance with GDPR
– We only collect information necessary to process your order
– Your data is never sold to third parties

Read more in our Privacy Policy

🧾 Security & Third-Party Services

– We use Shopify as our e-commerce platform
– We are not responsible for third-party tools or links on our site
– Credit card information is always transmitted securely encrypted

⚠️ Prohibited Use

You may not use the website for:
– Illegal or misleading purposes
– Harming or deceiving others
– Spreading viruses, spam, or harmful code
– Violating any laws or policies

📩 Contact Information

Aivini AB
Reg. No: 559455-8578
Kyrkebol 302, 314 95 Kinnared, Sweden
Email: info@aivini.se