Shipping & Delivery Policy
We ship our products from Sweden and deliver throughout Europe.
🚚 Shipping Schedule
- Orders are shipped twice a week: Tuesdays and Thursdays.
- All parcels are shipped via PostNord.
- Estimated delivery times vary by destination:
- Sweden: 2–4 business days
- Other EU countries: 3–7 business days
- Outside the EU: 5–14 business days
🏠 Delivery Options
At checkout, you can choose between:
- Home delivery
- Delivery to your nearest pickup point/service location
💶 Shipping Fees & Charges
- Shipping costs are shown at checkout before you complete your purchase.
- Customers are responsible for any customs duties or import taxes, especially for deliveries outside the EU.
Note for customers in Norway:
When ordering from our webshop to Norway, you are responsible for paying Norwegian import VAT, as well as any handling and customs fees to the carrier upon delivery.
We are not registered with the VOEC system, which means all charges are handled upon import. Please contact your local postal service for more details about applicable costs.
📦 Order Tracking
Once your order has shipped, you will receive a tracking email so you can follow your parcel’s journey.
❓ Questions About Delivery?
If you’re experiencing delivery issues or have questions, please contact us at info@aivini.se – we’re happy to help.